Khaya Web Services Privacy Policy

Khaya Web Services Privacy Policy

1. Introduction

Khaya Web Services respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and applicable data protection regulations.

2. Information We Collect

We may collect the following information:

• Full name and contact details
• Company information
• Billing and payment information
• Technical and usage data
• Website and application logs
• Support and communication records

3. How We Use Information

Your information may be used to:

• Deliver and manage services
• Process payments and invoices
• Provide technical support
• Improve service performance
• Communicate service updates and notifications
• Meet legal and regulatory obligations

4. Information Security

KhayaWeb employs administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

5. Information Sharing

We do not sell customer information. Information may be shared with trusted service providers, payment processors, cloud providers, or regulatory authorities where required by law.

6. Cookies and Analytics

Our websites may use cookies and analytics technologies to improve user experience, monitor performance, and enhance security.

7. Data Retention

Personal information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Customer Rights

Customers may request access to, correction of, or deletion of personal information where permitted by applicable law.

9. Third-Party Services

Our services may integrate with third-party platforms. We are not responsible for the privacy practices of external websites or service providers.

10. Policy Updates

KhayaWeb may update this Privacy Policy periodically. Updated versions will be published on our website.

11. Contact Us

For privacy-related enquiries:

Email: support@khayaweb.co.za

Website: www.khayaweb.co.za